This Privacy and Cookie Policy becomes effective on May 1, 2025 for all users.

What Does This Policy Cover?

This policy describes how Vistrue LLC Vistrue referred to as “Vistrue” or “the

company” in this policy) will make use of your data when you use the

website https://www.vistrue.com/, contact us via phone or email, request to

receive marketing from us or access our services online (“Services”). 

It also describes your data protection rights, including a right to object to

some of the processing which Vistrue carries out. More information about

your rights, and how to exercise them, is set out in the “What rights do I

have?” section.

What Information Do We Collect?

We collect and process personal data about you when you interact with us

and our website, and when you use our Services.

This includes:

o   your name, username and password;

o   email address and phone number;

o   your marketing preferences, including any consents you have given us;

and

o   information related to the browser or device you use to access the

Website or Services, such as:

o   location information as provided by your device or browser, such as your

device’s GPS signal or information about nearby Wi-Fi access points;

o   your Internet Protocol (IP) address, cookie identifiers, mobile advertising

identifiers, and other device identifiers that are automatically assigned to

your computer or device when you access the internet;

o   information about your device such as browser type, operating system,

and internet service provider; and

o   information about your visit to our website such as pages that you visit

before and after using the services, the date and time of your visit, the

amount of time you spend on each page, information about the links you

click and pages you view within the Services, and other actions taken

through use of the Services.

What Information Do We Receive From Third Parties?

·       Sometimes, we receive information about you from third parties. We

may also obtain information about you from other third-party services and

organizations to enhance your experience.

 How Do We Use This Information, and What Is the Legal Basis For

This Use?

We process this personal data for the following purposes:

  To

o   verify your identity;

o   communicate with you;

o   provide customer services and arranging the delivery or other provision

of products or services.

o   As required by Vistrue to conduct our business and pursue our legitimate

interests, in particular:

o   we will use your information to provide products and services you have

requested, and respond to any comments or complaints you may send to

us;

o   we use information you provide to personalize our website, products or

Services for you;

o   we monitor our website and Services to prevent, investigate and/or report

fraud, misrepresentation, security incidents, potentially prohibited or illegal

activities, in accordance with applicable law;

o   we use information you provide to investigate any complaints received

from you or from others, about our website or our products or Services;

o   we will use your information to provide products and services you have

requested, and respond to any comments or complaints you may send to

us;

o   we will use data in connection with managing and enforcing legal claims,

compliance, audits, accounting and administrative tasks, regulatory and

investigative purposes (internal and external) as necessary (including

disclosure of such information in connection with legal process or litigation)

For example, we may disclose Personal Data to respond to subpoenas,

court orders, legal process, law enforcement requests, legal claims or

government inquiries, and to prevent fraud and to protect and defend the

rights, interests, safety, and security of Vistrue, our users, or the public; and

o   we use data of some individuals to invite them to take part in surveys,

market research and evaluations.

Where you give us consent:

·       we will send you direct marketing in relation to our relevant products

and services, or other products and services provided by us;

·       provide customized content and make recommendations that would

improve your experience with the Website;

·       to serve you ads on our own services or elsewhere online that match

your inferred interests, preferences, and characteristics;

·       send you content and communications including advertisements and

offers, about our own and our trusted partners’ products and services which

integrate with our Services;

·       we place cookies and use similar technologies in accordance with the

information below and the information provided to you when those

technologies are used; and

·       on other occasions where we ask you for consent, we will use the data

for the purpose which we explain at that time.

 For purposes which are required by law:

·       In response to requests by competent public bodies, judicial

authorities, government or law enforcement authorities conducting an

investigation.

Withdrawing Consent or Otherwise Objecting to Direct Marketing

·       Wherever we rely on your consent, you will always be able to withdraw

that consent, although we may have other legal grounds for processing your

data for other purposes, such as those set out above. In some cases, we

are able to send you direct marketing without your consent, where we rely

on our legitimate interests. 

·       You have an absolute right to opt-out of direct marketing, or profiling

we carry out for direct marketing, at any time. You can do this by following

the instructions in the communication where this is an electronic message,

or by contacting us using the details set out below.

Who Will We Share This Data With, Where and When?

·       We will share your personal data within our company for our internal

business purposes or to provide you with a product or service that you have

requested.

·       Personal data may also be shared with third party service providers,

who will process it on behalf of Vistrue for the purposes identified above. 

For example, IT services, , to market products or services or deliver ads to

you, analyze activity on the Services, provide content, and help to maintain

our user database and administer emails, surveys, or other

communications.

For more detailed information on how we use these third-party services,

please see below:

·       providers of email management and distribution tools – for example, if

you sign up to receive Vistrue newsletters or other marketing messages, we

may manage the delivery of these to you using a third-party email

distribution tool.

·       providers of security and fraud prevention services;

·       providers of data aggregation and analytics software services that

enable us to effectively monitor and optimize the delivery of our services;

·       data hosting companies that provide the infrastructure to host our

applications, facilitate network connectivity from outside agencies and

maintain our data.

Personal data may be shared with government authorities and/or law

enforcement officials if required for the purposes above, if mandated by law

or if required for the legal protection of our legitimate interests in compliance

with applicable laws.

In the event that the business is sold or integrated with another business,

we may share personal data in connection with an actual or proposed

change in control, such as the sale of a website, a merger, consolidation,

asset sale, or in the unlikely event of bankruptcy.  Your details will be

disclosed to our advisers and any prospective or actual purchaser’s adviser

and will be passed to the new or prospective owners of the business.

If you access third-party services, such as Facebook, Google, or Twitter,

through the services to login to the services or to share information about

your experience on the services with others, these third-party services may

be able to collect information about you, including information about your

activity on our websites or through the services, and they may notify your

connections on the third-party services about your use of the services, in

accordance with their own privacy policies.

Information About Our Use Of Cookies

·       What Are Cookies?

o   A cookie is a very small text document, which often includes a

pseudonymous unique identifier. Cookies are created when your browser

loads a particular website. The website sends information to the browser

which then creates a text file. Every time the user goes back to the same

website, the browser retrieves and sends this file to the website's server.

Find out more about the use of cookies on www.allaboutcookies.org.

o   We also use other forms of technology which serve a similar purpose to

cookies and which allow us to monitor and improve our website. When we

talk about cookies, this term includes these similar technologies.

What Cookies Do We Use And What Information Do They Collect?

o   Required cookies: these cookies are required to enable core

functionality. Without these cookies, services you have asked for, like

identifying you while you are logged in, cannot be provided. If you disable

these cookies certain parts of the website will not function for you.

o   Analytics cookies: these cookies help us improve or optimize the

experience we provide. They allow us to measure how visitors interact with

our website and we use this information to improve the user experience and

performance of our platforms. These cookies are used to collect technical

information such as the number of pages visited, which parts of our website

are clicked on and the length of time between clicks. For example, we use

Google Analytics to better understand how customers use the Site.

o   Advertising Cookies: we use these cookies to collect information about

your browsing habits in order to make advertising more relevant to you and

your interests. They are also used to limit the number of times you see an

advert as well as help measure the effectiveness of an advertising

campaign.  We may share this information with other parties who help

manage online advertising – please see the "Third parties" section below for

more details.

Third Parties

·       Your use of the website may result in some cookies being stored that

are not controlled by us. This may occur when the part of the website you

are visiting includes content displayed from a third party website. You should

review the privacy and cookie policies of these services to find out how

these third parties use cookies and whether your cookie data will be

transferred to a third country. A list of the third parties who place cookies on

our website are:

o Facebook

o LinkedIn

o Google

o HubSpot

o Hotjar

o Instagram

o Intuit MailChimp

How Do You Manage These Technologies?

o   If you want to delete any cookies that are already on your device, please

refer to the help and support area on your internet browser for instructions

on how to locate the file or directory that stores cookies.

o   We keep information collected from cookies for a maximum of 12

months.

What Rights Do I Have?

·       You have the right to ask us for a copy of your personal data; to

correct, delete or restrict (stop any active) processing of your personal data;

and to obtain the personal data you provide to us for a contract or with your

consent in a structured, machine readable format, and to ask us to share

(port) this data to another controller.

·       In addition, you can object to the processing of your personal data in

some circumstances (in particular, where we don’t have to process the data

to meet a contractual or other legal requirement, or where we are using the

data for direct marketing).

·       These rights may be limited, for example if fulfilling your request would

reveal personal data about another person, or if you ask us to delete

information which we are required by law to keep or have compelling

legitimate interests in keeping.

·       To exercise any of these rights, you can get in touch with us using the

details set out below. If you have unresolved concerns, you have the right to

complain to an EU or UK data protection authority where you live, work or

where you believe a breach may have occurred.

How Do I Get In Touch With You?

·       We hope that we can satisfy queries you may have about the way we

process your data. If you have any concerns about how we process your

data, or would like to opt out of direct marketing, you can get in touch at

privacy@vistrue.com or by writing to 333 Douglas Road, E., Oldsmar,

Florida 34677.

 How Long Will You Retain My Data?

·       We retain the Personal Data we receive as described in this Policy for

as long as you use our Services or as necessary to fulfill the purpose(s) for

which it was collected, provide the Services, resolve disputes, establish

legal defenses, conduct audits, pursue legitimate business purposes,

enforce our agreements, and comply with applicable laws.

·       Where we process personal data for marketing purposes or with your

consent, we process the data until you ask us to stop and for a short period

after this (to allow us to implement your requests). We also keep a record of

the fact that you have asked us not to send you direct marketing or to

process your data indefinitely so that we can respect your request in future.

Contact Us

·       The data controller for your personal data will be Vistrue.

·       If you have questions about this privacy notice or wish to contact us for

any reason in relation to our personal data processing, please contact us at

sales@vistrue.com

 Updates To This Privacy Notice

·       We reserve the right to update this privacy notice at any time, and we

will provide you with a new privacy notice when we make any substantial

updates. We may also notify you in other ways from time to time about the

processing of your personal information.